Prior to LevelUp's arrival, Societe Generale did not have any formal tracking or clear on-boarding process for Staff Augmentation Contractors, allowing for inconsistent mark-up rates and an inability to conduct thorough Finance and HR Contractor Reports.
LevelUp implemented a robust tracker to monitor Consultant activity (e.g. number of consultants onsite, spend per department) and streamlined the vendor on-boarding process. As part of the ongoing talent management solution, LevelUp conducted a pay rate audit during which a challenge arose when a vendor consistently ignored requests for evidence to support the maximum mark up detailed in the vendor agreement.
The onsite LevelUp team agreed with Societe Generale HR to approach the existing contractors and ask if they'd share their pay rates/salaries. Of those who shared the information, LevelUp calculated over billing of Societe Generale by 1.5 to 4 times the agreed maximum mark up. LevelUp contacted this contractor to provide all pay documentation for all active and inactive contractors since the new vendor agreement was established. Further investigation and reconciliation identified that there was a $300,000 overcharging discrepancy.
The implementation of a previously unavailable reporting functionality and continued pro-activeness, they were able to save Societe Generale, in addition to the $2M saved through LevelUp's Contractor Workforce Solutions.